FAQS


Q:Can the order be canceled?
A:If the order is under status awaiting fulfillment, please contact HSU customer support at service@hsushop.com to cancel. If the order is shipped, the order cannot be canceled.

 

Q:Can the order be modified?
A: Order cannot be modified once it's placed successfully. However, you can contact HSU customer support at service@hsushop.com to cancel the order if it's under status awaiting fulfillment then place the appropriate order again. 

 

Q:Can the shipping address be changed?
A:Shipping address cannot be modified once the order placed successfully. However, customer can contact HSU Customer Support to cancel the order if it's under status awaiting fulfillment then place the order with the appropriate address again.